“Hello, aap Rajeev Rai-ji bol rahen hain?” I’ve been hearing this since the time I took a new mobile connection when I got transferred to Delhi (about 3 years back)..
The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers)
Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai….
I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi)
My strong guess is that he is/was a small shop owner… this number was his primary phone and he had another mobile connection too… If I were to visualize his physical appearance (now here I’m stereotyping :)) – He has brownish skin complexion, a thin moustache, a protruding belly, might be consuming paan or paan masala habitually, and drives around in a two wheeler
Some of the above observations are concluded from the fact that he has taken petty bank loans (I receive SMS alerts from bank on payment due date and O/S)…. And also had taken loans from loan sharks… I’m sure the loan amount he has taken from loan sharks are not high…as the calls from loan sharks are few and rare (usually it is late night and a drunken voice other side asking for Rajeev Rai with mention of payment to be done)… and usually it is people who are in trade business (where the cash flow is quick) who take loan on high interest from loan sharks and try and re-pay immediately…
Sometimes I get to think that Rajeev Rai is a victim of the liberalized free economy of the new and resurgent India. There could be thousands of Rajeev Rai’s across India who could be first generation entrepreneur, who start-off with a dream and taking capital on high interest…soon the market reality sets in and they caught in a quagmire of loans and repayments….
Other times I think…that Rajeev Rai could be one of the thousand street smart operator…who to maintain a minimum standard of living which is beyond his normal means takes loan/credit from others… thus he is a victim of consumerism - that comes along with free market
Whatever it is…. For me Rajeev Rai is going to die soon…for the next call I get, the conversation would go something like this:
Other person on line: Hello, aap Rajeev Rai-ji bol rahen hain?
Me: Aap Koun? (Who are you?)
Other person on line: Ji, Hum ------- bank se bol rahen hain. (We are calling from -------- bank)
Me: Ji..ab bahut der ho gaya hain… kuch hi din pahle unka dehaant ho gaya (Now it is too late… he died a few days back)
….and the line goes dead (hopefully)…..and hope the calls to Rajeev Rai ceases.
R.I.P Rajeev Rai
Santosh
Tampilkan postingan dengan label Vodafone. Tampilkan semua postingan
Tampilkan postingan dengan label Vodafone. Tampilkan semua postingan
Jumat, 13 Agustus 2010
Hello, Is it Rajeev Rai speaking?
“Hello, aap Rajeev Rai-ji bol rahen hain?” I’ve been hearing this since the time I took a new mobile connection when I got transferred to Delhi (about 3 years back)..
The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers)
Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai….
I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi)
My strong guess is that he is/was a small shop owner… this number was his primary phone and he had another mobile connection too… If I were to visualize his physical appearance (now here I’m stereotyping :)) – He has brownish skin complexion, a thin moustache, a protruding belly, might be consuming paan or paan masala habitually, and drives around in a two wheeler
Some of the above observations are concluded from the fact that he has taken petty bank loans (I receive SMS alerts from bank on payment due date and O/S)…. And also had taken loans from loan sharks… I’m sure the loan amount he has taken from loan sharks are not high…as the calls from loan sharks are few and rare (usually it is late night and a drunken voice other side asking for Rajeev Rai with mention of payment to be done)… and usually it is people who are in trade business (where the cash flow is quick) who take loan on high interest from loan sharks and try and re-pay immediately…
Sometimes I get to think that Rajeev Rai is a victim of the liberalized free economy of the new and resurgent India. There could be thousands of Rajeev Rai’s across India who could be first generation entrepreneur, who start-off with a dream and taking capital on high interest…soon the market reality sets in and they caught in a quagmire of loans and repayments….
Other times I think…that Rajeev Rai could be one of the thousand street smart operator…who to maintain a minimum standard of living which is beyond his normal means takes loan/credit from others… thus he is a victim of consumerism - that comes along with free market
Whatever it is…. For me Rajeev Rai is going to die soon…for the next call I get, the conversation would go something like this:
Other person on line: Hello, aap Rajeev Rai-ji bol rahen hain?
Me: Aap Koun? (Who are you?)
Other person on line: Ji, Hum ------- bank se bol rahen hain. (We are calling from -------- bank)
Me: Ji..ab bahut der ho gaya hain… kuch hi din pahle unka dehaant ho gaya (Now it is too late… he died a few days back)
….and the line goes dead (hopefully)…..and hope the calls to Rajeev Rai ceases.
R.I.P Rajeev Rai
Santosh
The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers)
Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai….
I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi)
My strong guess is that he is/was a small shop owner… this number was his primary phone and he had another mobile connection too… If I were to visualize his physical appearance (now here I’m stereotyping :)) – He has brownish skin complexion, a thin moustache, a protruding belly, might be consuming paan or paan masala habitually, and drives around in a two wheeler
Some of the above observations are concluded from the fact that he has taken petty bank loans (I receive SMS alerts from bank on payment due date and O/S)…. And also had taken loans from loan sharks… I’m sure the loan amount he has taken from loan sharks are not high…as the calls from loan sharks are few and rare (usually it is late night and a drunken voice other side asking for Rajeev Rai with mention of payment to be done)… and usually it is people who are in trade business (where the cash flow is quick) who take loan on high interest from loan sharks and try and re-pay immediately…
Sometimes I get to think that Rajeev Rai is a victim of the liberalized free economy of the new and resurgent India. There could be thousands of Rajeev Rai’s across India who could be first generation entrepreneur, who start-off with a dream and taking capital on high interest…soon the market reality sets in and they caught in a quagmire of loans and repayments….
Other times I think…that Rajeev Rai could be one of the thousand street smart operator…who to maintain a minimum standard of living which is beyond his normal means takes loan/credit from others… thus he is a victim of consumerism - that comes along with free market
Whatever it is…. For me Rajeev Rai is going to die soon…for the next call I get, the conversation would go something like this:
Other person on line: Hello, aap Rajeev Rai-ji bol rahen hain?
Me: Aap Koun? (Who are you?)
Other person on line: Ji, Hum ------- bank se bol rahen hain. (We are calling from -------- bank)
Me: Ji..ab bahut der ho gaya hain… kuch hi din pahle unka dehaant ho gaya (Now it is too late… he died a few days back)
….and the line goes dead (hopefully)…..and hope the calls to Rajeev Rai ceases.
R.I.P Rajeev Rai
Santosh
Hello, Is it Rajeev Rai speaking?
“Hello, aap Rajeev Rai-ji bol rahen hain?” I’ve been hearing this since the time I took a new mobile connection when I got transferred to Delhi (about 3 years back)..
The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers)
Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai….
I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi)
My strong guess is that he is/was a small shop owner… this number was his primary phone and he had another mobile connection too… If I were to visualize his physical appearance (now here I’m stereotyping :)) – He has brownish skin complexion, a thin moustache, a protruding belly, might be consuming paan or paan masala habitually, and drives around in a two wheeler
Some of the above observations are concluded from the fact that he has taken petty bank loans (I receive SMS alerts from bank on payment due date and O/S)…. And also had taken loans from loan sharks… I’m sure the loan amount he has taken from loan sharks are not high…as the calls from loan sharks are few and rare (usually it is late night and a drunken voice other side asking for Rajeev Rai with mention of payment to be done)… and usually it is people who are in trade business (where the cash flow is quick) who take loan on high interest from loan sharks and try and re-pay immediately…
Sometimes I get to think that Rajeev Rai is a victim of the liberalized free economy of the new and resurgent India. There could be thousands of Rajeev Rai’s across India who could be first generation entrepreneur, who start-off with a dream and taking capital on high interest…soon the market reality sets in and they caught in a quagmire of loans and repayments….
Other times I think…that Rajeev Rai could be one of the thousand street smart operator…who to maintain a minimum standard of living which is beyond his normal means takes loan/credit from others… thus he is a victim of consumerism - that comes along with free market
Whatever it is…. For me Rajeev Rai is going to die soon…for the next call I get, the conversation would go something like this:
Other person on line: Hello, aap Rajeev Rai-ji bol rahen hain?
Me: Aap Koun? (Who are you?)
Other person on line: Ji, Hum ------- bank se bol rahen hain. (We are calling from -------- bank)
Me: Ji..ab bahut der ho gaya hain… kuch hi din pahle unka dehaant ho gaya (Now it is too late… he died a few days back)
….and the line goes dead (hopefully)…..and hope the calls to Rajeev Rai ceases.
R.I.P Rajeev Rai
Santosh
The calls on my new number asking for Rajeev Rai has been insistent and consistent over the last 3 years…. Phone calls from banks, friends, loan sharks, out of town relatives..and even from the mobile service provider!!! (Vodafone India you have an awesome database about your customers)
Basis the inputs (from the wrong calls) I’ve been receiving on Rajeev Rai… I’ve been able to create a personality of Rajeev Rai….
I believe Rajeev Rai is around 35-40 years old….He would belong to SEC C category in terms of the socioeconomic classification… (Reason… most of the calls address him to either Rajeev Rai-ji and also some instances of him being referred to as ‘mama’ (Uncle)and almost all the calls are from people who speak vernacular Hindi)
My strong guess is that he is/was a small shop owner… this number was his primary phone and he had another mobile connection too… If I were to visualize his physical appearance (now here I’m stereotyping :)) – He has brownish skin complexion, a thin moustache, a protruding belly, might be consuming paan or paan masala habitually, and drives around in a two wheeler
Some of the above observations are concluded from the fact that he has taken petty bank loans (I receive SMS alerts from bank on payment due date and O/S)…. And also had taken loans from loan sharks… I’m sure the loan amount he has taken from loan sharks are not high…as the calls from loan sharks are few and rare (usually it is late night and a drunken voice other side asking for Rajeev Rai with mention of payment to be done)… and usually it is people who are in trade business (where the cash flow is quick) who take loan on high interest from loan sharks and try and re-pay immediately…
Sometimes I get to think that Rajeev Rai is a victim of the liberalized free economy of the new and resurgent India. There could be thousands of Rajeev Rai’s across India who could be first generation entrepreneur, who start-off with a dream and taking capital on high interest…soon the market reality sets in and they caught in a quagmire of loans and repayments….
Other times I think…that Rajeev Rai could be one of the thousand street smart operator…who to maintain a minimum standard of living which is beyond his normal means takes loan/credit from others… thus he is a victim of consumerism - that comes along with free market
Whatever it is…. For me Rajeev Rai is going to die soon…for the next call I get, the conversation would go something like this:
Other person on line: Hello, aap Rajeev Rai-ji bol rahen hain?
Me: Aap Koun? (Who are you?)
Other person on line: Ji, Hum ------- bank se bol rahen hain. (We are calling from -------- bank)
Me: Ji..ab bahut der ho gaya hain… kuch hi din pahle unka dehaant ho gaya (Now it is too late… he died a few days back)
….and the line goes dead (hopefully)…..and hope the calls to Rajeev Rai ceases.
R.I.P Rajeev Rai
Santosh
Jumat, 23 Januari 2009
Blackberry Storm, and Vodafone customer service
There was this big hoarding screaming about the launch of Blackberry Storm by Vodafone. "SMS STORM to 111"..
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
Blackberry Storm, and Vodafone customer service
There was this big hoarding screaming about the launch of Blackberry Storm by Vodafone. "SMS STORM to 111"..
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
Blackberry Storm, and Vodafone customer service
There was this big hoarding screaming about the launch of Blackberry Storm by Vodafone. "SMS STORM to 111"..
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
This was a phone I was waiting for, and did not buy into the iphone hype that was there a few months back.
SMS i did. and I got a nice auto response saying someone would be in touch with me in 48 hrs.. The hours have extended to 240, and the promised call has not yet come..
This is what i call the great Indian Digital Divide. Wherein the technology is making huge strides forward... but the personnel service still belongs to the pre-independence years
As long as this last mile connectivity is not fixed... digital mechanisms will not be effective :(
Vodafone, I am happy to help you in this regard :)
Cheers
Santosh
Jumat, 21 September 2007
Hutch is now Vodafone - Advertising
I was keenly waiting for the change of name advertising of Hutch to Vodafone. The Media and agency circles were abuzz with the media innovation of Roadblock on Star Network for 24 Hrs.
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
Hutch is now Vodafone - Advertising
I was keenly waiting for the change of name advertising of Hutch to Vodafone. The Media and agency circles were abuzz with the media innovation of Roadblock on Star Network for 24 Hrs.
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
Hutch is now Vodafone - Advertising
I was keenly waiting for the change of name advertising of Hutch to Vodafone. The Media and agency circles were abuzz with the media innovation of Roadblock on Star Network for 24 Hrs.
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
Well, honestly, I did not find any media innovation, except for the fact that the media agency has picked up all the available ad inventories for one day.
The creative was by any standard mediocre. Not an O&M ad...:(
Well it has been a long journey for this telcom service provider in India... from Max-Orange-Hutch-Vodafone.
I was disappointed. Hope they have some good digital innovation in terms of re-branding on the Internet and Mobile space
Cheers
Santosh
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