Tata Indicom Broadband Sucks !!

Hi...

The ushering in of 2008 has not been good with regard to my Internet Broadband connection at home... I have not been able to log on to the Net since December 16, 2008...

Thanks to the stupid and non-cooperative attitude of the customer service department of Tata Indicom broadband... Inmuerable calls, leads to the same answer - We will look into the matter, and the line will be up as soon as possible. 1 month is not as soon as possible for these idiots...

I've asked these guys to disconnect my services... and they promptly did so... and sent their executive across to collect the Router... they never had a problem doing this... but to send a service engineer to check the problem.. they never do it...

I have checked with other service providers to give me broadband connection at home.. and the response has been as follows -

Airtel: - No available port at the place where i reside. Status: Thumbs down...:(

BSNL - Need to wait for 2 months. Status: Thumbs down..:(

Reliance Wimax: No coverage at the place where i reside. Status: Thumbs down :(

SO what do I do.. I call up Tata broadband Wimax services and ask them to give me the connection... Within a day they came and collected the forms and are about to give me the connection.. ( I just hope and pray that this time it works out fine.. as there will be no cable disconnected (the frequent response i got for non connectivity)... as they would install wireless router, and the connection is done to the server through airways..

Guess this is what is meant by - "'Til death do us part" :)

There is a digital marketing summit by IAMAI happening in Delhi, and most of them talk about lack of broadband users as the main reason for the Internet Marketing taking off in India. I say - give proper connection to the existing guys, and they will promote this for you.... you give f**k all connection and speeds and worst of all hopeless post sale service... how do you expect that the number of users will increase.

Keep the current broadband users happy... and they will promote your services... and soon the tribe will grow..

Cheers

(from my office desk)
Santosh

Tata Indicom Broadband Sucks !!

Hi...

The ushering in of 2008 has not been good with regard to my Internet Broadband connection at home... I have not been able to log on to the Net since December 16, 2008...

Thanks to the stupid and non-cooperative attitude of the customer service department of Tata Indicom broadband... Inmuerable calls, leads to the same answer - We will look into the matter, and the line will be up as soon as possible. 1 month is not as soon as possible for these idiots...

I've asked these guys to disconnect my services... and they promptly did so... and sent their executive across to collect the Router... they never had a problem doing this... but to send a service engineer to check the problem.. they never do it...

I have checked with other service providers to give me broadband connection at home.. and the response has been as follows -

Airtel: - No available port at the place where i reside. Status: Thumbs down...:(

BSNL - Need to wait for 2 months. Status: Thumbs down..:(

Reliance Wimax: No coverage at the place where i reside. Status: Thumbs down :(

SO what do I do.. I call up Tata broadband Wimax services and ask them to give me the connection... Within a day they came and collected the forms and are about to give me the connection.. ( I just hope and pray that this time it works out fine.. as there will be no cable disconnected (the frequent response i got for non connectivity)... as they would install wireless router, and the connection is done to the server through airways..

Guess this is what is meant by - "'Til death do us part" :)

There is a digital marketing summit by IAMAI happening in Delhi, and most of them talk about lack of broadband users as the main reason for the Internet Marketing taking off in India. I say - give proper connection to the existing guys, and they will promote this for you.... you give f**k all connection and speeds and worst of all hopeless post sale service... how do you expect that the number of users will increase.

Keep the current broadband users happy... and they will promote your services... and soon the tribe will grow..

Cheers

(from my office desk)
Santosh

Tata Indicom Broadband Sucks !!

Hi...

The ushering in of 2008 has not been good with regard to my Internet Broadband connection at home... I have not been able to log on to the Net since December 16, 2008...

Thanks to the stupid and non-cooperative attitude of the customer service department of Tata Indicom broadband... Inmuerable calls, leads to the same answer - We will look into the matter, and the line will be up as soon as possible. 1 month is not as soon as possible for these idiots...

I've asked these guys to disconnect my services... and they promptly did so... and sent their executive across to collect the Router... they never had a problem doing this... but to send a service engineer to check the problem.. they never do it...

I have checked with other service providers to give me broadband connection at home.. and the response has been as follows -

Airtel: - No available port at the place where i reside. Status: Thumbs down...:(

BSNL - Need to wait for 2 months. Status: Thumbs down..:(

Reliance Wimax: No coverage at the place where i reside. Status: Thumbs down :(

SO what do I do.. I call up Tata broadband Wimax services and ask them to give me the connection... Within a day they came and collected the forms and are about to give me the connection.. ( I just hope and pray that this time it works out fine.. as there will be no cable disconnected (the frequent response i got for non connectivity)... as they would install wireless router, and the connection is done to the server through airways..

Guess this is what is meant by - "'Til death do us part" :)

There is a digital marketing summit by IAMAI happening in Delhi, and most of them talk about lack of broadband users as the main reason for the Internet Marketing taking off in India. I say - give proper connection to the existing guys, and they will promote this for you.... you give f**k all connection and speeds and worst of all hopeless post sale service... how do you expect that the number of users will increase.

Keep the current broadband users happy... and they will promote your services... and soon the tribe will grow..

Cheers

(from my office desk)
Santosh

Why lie to Fly?

Hi...

Couple of days back, I had a bad experience on Flying in Jet Airways (Bangalore to Delhi)... It reminded me about another incident that happened to me about a year earlier with another Airlines - Kingfisher.

I had reached the Jet Airways counter at Bangalore Airport, and asked the customer service lady there to give me a window seat, as I wanted to take a quick nap during the flight. The lady mentioned that I was kind of late and there were no Window seats available and the only option was middle seats... Well, I cursed my luck and took the middle seat...

Once I boarded the flight, and saw there was a vacant window seat available next to me, I wondered how is it possible that the lady at the counter mentioned that there were no window seats available... when there was one next to me...(of all the rows in the plane:)

The other incident was with Kingfisher... I needed to reach Bangalore urgently. I went to the Hyderabad Airport, and asked at the Kingfisher counter, if there were tickets available to Bangalore... I also asked for Check fare.. and if I could get a discount on the fare... The cute lady at the counter mentioned that the flight was almost full and that there were only 3-4 vacant seats available... and hence she would not be able to give me a discount. I bought the ticket for full amount, and boarded the flight.

On boarding I found that more than 50% of the plane was empty!!

On both these incidents I would not be sad, if the people were truthful and told that they cannot give me what I had asked for. There was no need for them to LIE... I mean, I will be on the flight any case and can see for sure the reasons they have mentioned is true or not...

I regret, that the people who work for service industry need to be above all truthful... and unfortunately, the airlines do not teach/train them on that.

Sorry Kingfisher / Jet Airways... why Lie.... to make me Fly?

Santosh

Why lie to Fly?

Hi...

Couple of days back, I had a bad experience on Flying in Jet Airways (Bangalore to Delhi)... It reminded me about another incident that happened to me about a year earlier with another Airlines - Kingfisher.

I had reached the Jet Airways counter at Bangalore Airport, and asked the customer service lady there to give me a window seat, as I wanted to take a quick nap during the flight. The lady mentioned that I was kind of late and there were no Window seats available and the only option was middle seats... Well, I cursed my luck and took the middle seat...

Once I boarded the flight, and saw there was a vacant window seat available next to me, I wondered how is it possible that the lady at the counter mentioned that there were no window seats available... when there was one next to me...(of all the rows in the plane:)

The other incident was with Kingfisher... I needed to reach Bangalore urgently. I went to the Hyderabad Airport, and asked at the Kingfisher counter, if there were tickets available to Bangalore... I also asked for Check fare.. and if I could get a discount on the fare... The cute lady at the counter mentioned that the flight was almost full and that there were only 3-4 vacant seats available... and hence she would not be able to give me a discount. I bought the ticket for full amount, and boarded the flight.

On boarding I found that more than 50% of the plane was empty!!

On both these incidents I would not be sad, if the people were truthful and told that they cannot give me what I had asked for. There was no need for them to LIE... I mean, I will be on the flight any case and can see for sure the reasons they have mentioned is true or not...

I regret, that the people who work for service industry need to be above all truthful... and unfortunately, the airlines do not teach/train them on that.

Sorry Kingfisher / Jet Airways... why Lie.... to make me Fly?

Santosh

Why lie to Fly?

Hi...

Couple of days back, I had a bad experience on Flying in Jet Airways (Bangalore to Delhi)... It reminded me about another incident that happened to me about a year earlier with another Airlines - Kingfisher.

I had reached the Jet Airways counter at Bangalore Airport, and asked the customer service lady there to give me a window seat, as I wanted to take a quick nap during the flight. The lady mentioned that I was kind of late and there were no Window seats available and the only option was middle seats... Well, I cursed my luck and took the middle seat...

Once I boarded the flight, and saw there was a vacant window seat available next to me, I wondered how is it possible that the lady at the counter mentioned that there were no window seats available... when there was one next to me...(of all the rows in the plane:)

The other incident was with Kingfisher... I needed to reach Bangalore urgently. I went to the Hyderabad Airport, and asked at the Kingfisher counter, if there were tickets available to Bangalore... I also asked for Check fare.. and if I could get a discount on the fare... The cute lady at the counter mentioned that the flight was almost full and that there were only 3-4 vacant seats available... and hence she would not be able to give me a discount. I bought the ticket for full amount, and boarded the flight.

On boarding I found that more than 50% of the plane was empty!!

On both these incidents I would not be sad, if the people were truthful and told that they cannot give me what I had asked for. There was no need for them to LIE... I mean, I will be on the flight any case and can see for sure the reasons they have mentioned is true or not...

I regret, that the people who work for service industry need to be above all truthful... and unfortunately, the airlines do not teach/train them on that.

Sorry Kingfisher / Jet Airways... why Lie.... to make me Fly?

Santosh